Frequently Asked Questions

 

Who Does The "Liking" on my behalf?

We partner with Kiteka,  the first all-female, all-mobile digital outsourcing network. Your branded Instagram account will have two dedicated team members working in partnership. They will do all of the "Likes, Follows, and Unfollows" on your behalf based off the criteria you provide us in the survey you fill out when you purchase one of the Follower Packages above. You can read more about our partnership with them here.

Can't I just do this myself?

If you have 20 hours per week that you can spend on Instagram then maybe you could do this yourself, but it would take you months to learn the strategies we have created which result in high follow-backs.

How do you get new followers?

Most simply we look through your competitors, your peers, and other relevant Instagram accounts to identify people who match your criteria and then we use a special strategy of Liking and Following to draw their attention to your account. Then, if our team has targeted the right people, and your account appears active and interesting it's highly likely that these people will convert into being new followers. 

Can My account be blocked?

Our staff are trained to stay within the engagement limits that Instagram allows, plus we only target people who have been identified as being relevant to your account, that means you won't come across as spammy.

Got a different question?

Then contact us here.

What if you like or follow someone weird?

Our team are highly trained so this is unlikely to happen, especially once they work on your account for more than one week but It's possible, however, a Like or a Follow are not tattoos so they can easily be removed.
 

...and some FAQs about payments etc.
 

Can I delete my account at any time?

Yes, you can delete your account whenever you’d like, but we’ll be sorry to see you go!

How can I get a refund?

You can cancel your subscription at any time, but we cannot issue refunds or credits for partial use of service or the amount of time left in your subscription

Do you offer discounts for NGO's?

Yes! We’re happy to offer NGOs 10% off the price of your subscription.

Can I change my plan at any time?

Of course! You’re free to upgrade, downgrade, or delete your account whenever you’d like. The changes to your account will be effective starting the next billing period.

What payments do you accept?

We support all credits cards (Visa, Mastercard, AMEX, Maestro). We will soon offer PayPal and allow you to pay with Bitcoin through Bitpay.  For annual plans contact us directly to discuss using wire transfer / purchase order. 

What is in the reports?

Each week we collect all of the data available to us through your Instagram Account's inbuilt analytics (if you have a business account). Then your Account Manager (Our team member) will formulate this data into easy-to-understand charts that show you the progress made, and work done on your Instagram account so you can make better decisions and relay important information to others in your business.